Last updated: October 4, 2025
Welcome to Boofigo!
These Terms and Conditions (“Terms”) govern your use of our website, mobile application, and services (“Services”). By accessing or using Boofigo, you agree to comply with and be bound by these Terms. Please read them carefully before using our platform.
Boofigo is an online local delivery platform that allows users to order groceries, food, and other e-commerce products from local vendors and have them delivered to their location.
You agree to use Boofigo only for lawful purposes and in accordance with these Terms.
You are responsible for maintaining the confidentiality of your account information and password.
You agree not to misuse the platform by engaging in fraudulent activities, providing false information, or interfering with the platform’s functionality.
When you place an order through Boofigo, you are making an offer to purchase products or services from the listed vendor.
All prices displayed on the app/website are set by the vendors and may include applicable taxes and delivery charges.
Payment can be made through the available online payment methods or cash on delivery (if supported).
Once an order is confirmed, cancellations may not be allowed, depending on vendor policies.
Boofigo works with local delivery partners to ensure timely delivery of your orders.
Delivery times may vary based on location, product availability, and weather or traffic conditions.
In case of failed delivery due to incorrect address or unavailability, additional charges may apply.
Refunds or replacements are subject to the vendor’s policy.
In cases of incorrect, damaged, or missing items, please contact customer support within 24 hours of delivery.
Boofigo reserves the right to verify claims before approving a refund or replacement.
Vendors are solely responsible for the quality, freshness, and legality of the items listed on Boofigo.
Boofigo acts only as an intermediary platform and does not manufacture, store, or inspect the products.
You agree not to:
Use the platform for illegal or unauthorized purposes.
Post or transmit false, misleading, or offensive content.
Attempt to hack, disrupt, or interfere with the security of the app or website.
Violation of these rules may lead to suspension or termination of your account.
All content, trademarks, logos, and software on Boofigo are the property of Boofigo Technologies and are protected by copyright and intellectual property laws. You may not reproduce or use any part of our content without written permission.
Boofigo is not liable for:
Any product defects or service issues caused by vendors or delivery partners.
Delays or failures due to events beyond our control (e.g., natural disasters, network issues).
Any indirect, incidental, or consequential damages arising from your use of the platform.
Boofigo reserves the right to suspend or terminate your account at any time for violating these Terms or for any activity that may harm the platform or other users.
Boofigo may update these Terms from time to time. Any changes will be posted on this page, and your continued use of the Services after such updates means you accept the new Terms.
If you have any questions or concerns about these Terms and Conditions, please contact us at:
📧 support@boofigo.co.in
